Frequently Asked Questions

Are you a dedicated gluten free bakery?

We solely specialise in and are 100% dedicated gluten and wheat free. Our products are 100% safe to enjoy and are suitable for coeliacs!

We are registered with the HSE as a gluten and wheat free bakery and we are supported by the Coeliac Society of Ireland.

Our bakery maintains a strict HACCP Quality Assurance Program. 

 

Are you a dedicated gluten free bakery?

We solely specialise in and are 100% dedicated gluten and wheat free. Our products are 100% safe to enjoy and are suitable for coeliacs!

We are registered with the HSE as a gluten and wheat free bakery and we are supported by the Coeliac Society of Ireland.

Our bakery maintains a strict HACCP Quality Assurance Program. 

 

Do you have a walk-in shop or online shop?

We are based in Co. Westmeath.

We do not have a walk-in bakery, we are Online ONLY. We also supply a number of food service businesses, including cafe's, restaurants and other eateries. We also trade at farmers markets and selected festivals.

Our NEW CRUST Mixes Range are in selected retailers around the country.   

 

When will I receive my order?

Orders by courier:

All CRUST deliveries have FREE NATIONWIDE DELIVERY. Once your order is placed. It will be dispatched within 2 working days of submitting your order. 

 

CLICK & COLLECT orders:

Depending on your choice of location for Click and Collect, there is a strict timeframe to collect your order. If we do not receive your order 36 hours prior, there is no guarantee that your order will be fulfilled in time. Please see our website for further information about order deadlines and collection days. 

 

Do you deliver NATIONWIDE in Ireland?
We deliver our CRUST Mixes Range all over Ireland and abroad so rest assured you will not miss out! An Eircode is a great help to the delivery driver so please include this. If you have any special requirements for delivery please mention this in the ‘note’ section when placing your order. We are currently using a CLICK & COLLECT service for our fresh products. Please see our website for more details.
Do you specialise in occasion cakes?

No, we do not specialise in occasion cakes. We can offer larger traybake options for parties and events, so please get in touch via our website or email info@rosaleenskitchen.ie 

Are the CRUST Range of Mixes Certified Gluten and Wheat Free

Our CRUST Range of Mixes are Certified gluten and wheat free, suitable for coeliacs.

CRUST from Rosaleen's Kitchen Ltd is supported by The Coeliac Society of Ireland. 

Where can I use my gift card?

You can redeem your gift card on our online shop! 

Gift cards can NOT be used at our market stalls, ONLINE only.

Every order is important to us, we would love to hear your feedback. If you are not 100% satisfied with your order, please contact us @ info@rosaleenskitchen.ie and we will address the issue immediately. On a positive note, if you have positive feedback, we would love to hear it! Rate us on TRUSTPILOT (found at the foot of our homepage). Many Thanks.